Terms & Conditions

BRbhai: Terms & Conditions

Welcome to BRbhai. This document is an electronic record in terms of Information Technology Act, 2000 and published in accordance with the provisions of Rule 3 ) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of BRbhai marketplace platform - www.brbhai.com (hereinafter referred to as "Platform")

The Platform is owned by BRbhai, having its registered office at Saibaba Nagar, 90 Feet Road, Near Himalaya Hotal Dharavi, Mumabi. 400017

Your use of the BRbhai and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the BRbhai including the applicable policies which are incorporated herein by way of reference. By mere use of the BRbhai, You shall be contracting with BRbhai, the owner of the Platform. These terms and conditions including the policies constitute Your binding obligations, with BRbhai.


For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on Platform by providing data while registering on the Platform as Registered User. The term "BRbhai","We","Us","Our" shall mean BRbhai and its affiliates.

When You use any of the services provided by Us through the Platform, including but not limited to, (e.g. Product Reviews, Buyer Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. You shall ensure to review these Terms of Use periodically for updates/changes. Your continued use of the Platform following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Platform. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by BRbhai, Policies including but not limited to Privacy Policy as amended from time to time.


1. User Account, Password, and Security:

If You use the Platform, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete,We shall have the right to indefinitely suspend or terminate or block access of your membership on the Platform.


You agree to

immediately notify BRbhai of any unauthorized use / breach of your password or account and ensure that you exit from your account at the end of each session.


2. Charges

Membership on the Platform is free for buyers. BRbhai does not charge any fee for browsing and buying on the Platform. BRbhai reserves the right to change its Fee Policy from time to time. In particular, BRbhai may at its sole discretion introduce new services and modify some or all of the existing services offered on the Platform. In such an event BRbhai reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on the Platform and such changes shall automatically become effective immediately after they are posted on the Platform. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to brbhai.com.


3.Payment Facility for Buyers:

You, as a Buyer, understand that upon initiating a Transaction You are entering into a legally binding and enforceable contract with the our to purchase the products and /or services from the Our using the Payment Facility, and You shall pay the Transaction Price through Your Issuing Bank to the our using Payment Facility.

You, as a Buyer, may agree with the Our through electronic communication and electronic records and using the automated features as may be provided by Payment Facility on any extension / increase in the Dispatch and/or Delivery time and the Transaction shall stand amended to such extent. Any such extension / increase of Dispatch / Delivery time or subsequent novation / variation of the Transaction should be in compliance with Payment Facility Rules and Policies.

You, as a Buyer, shall be entitled to claim a refund of the Transaction Price (as Your sole and exclusive remedy) in case You do not receive the Delivery within the time period agreed in the Transaction or within the time period as provided in the Policies, whichever is earlier. In case you do not raise a refund claim using Platform features within the stipulated time than this would make You ineligible for a refund.

Except for Cash On Delivery transaction, refund, if any, shall be made at the same Issuing Bank from where Transaction Price was received, or through any other method available on the Platform, as chosen by You.

For Cash On Delivery transactions, refunds, if any, will be made via electronic payment transfers.

Refund shall be made in Indian Rupees only and shall be equivalent to the Transaction Price received in Indian Rupees.

For electronics payments, refund shall be made through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by Reserve Bank India (RBI).

Refunds may be supported for select banks. Where a bank is not supported for processing refunds, You will be required to share alternate bank account details with us for processing the refund.

Refund shall be conditional and shall be with recourse available to BRbhai in case of any misuse by Buyer. We may also request you for additional documents for verification.

BRbhai reserves the right to impose limits on the number of Transactions or Transaction Price which Flipkart may receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual Buyer during any time period, and reserves the right to refuse to process Transactions exceeding such limit.


3. Services Offered:

BRbhai provides a number of Internet-based services through the Platform. One such Service enables Users to purchase original merchandise such as clothing, Bag, Clutch, and accessories from various fashion and lifestyle brands (collectively, "Products"). The Products can be purchased through the Platform through various methods of payments offered. The sale/purchase of Products shall be additionally governed by specific policies of sale, like cancellation policy, exchange policy, return policy, etc. (which are found on the FAQ tab on the Platform and all of which are incorporated here by reference). It is clarified that at the time of creating a return request, users are required to confirm (via a check box click) that the product being returned is unused and has the original tags intact. If the product returned by the user is used, damaged or if the original tags are missing, the userís return request shall be declined, and the said product shall be re-shipped back to the customer. In the event that the return request is declined, the user shall not be eligible for a refund, and BRbhai assumes no liability in this regard. Further, in the event that the user fails to accept the receipt of the said re-shipped product, the user shall continue to be not eligible for a refund, and BRbhai assumes no liability with respect to the return or refund for the said re-shipped product. In addition, these Terms of Use may be further supplemented by Product specific conditions, which may be displayed with that Product.


4. E-Platform for Communication:

You agree, understand and acknowledge that BRbhai is an online platform that enables you to purchase products listed on the Platform at the price indicated therein at any time. You further agree and acknowledge that BRbhai is only a facilitator and is not and cannot be a party to or control in any manner any transactions on BRbhai.


5.Trademark, Copyright and Restriction:

Platform is controlled and operated by BRbhai and products are sold by BRbhai. All material on Platform, including images, illustrations, are protected by copyrights, trademarks, and other intellectual property rights. Material on BRbhai is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other BRbhai or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.


6. Limitation of Liability:

In no event shall BRbhai be liable for any indirect, punitive, incidental, special, consequential damages or any other damages resulting from:

the use or the inability to use the Services or Products

unauthorized access to or alteration of the user's transmissions or data

breach of condition, representations or warranties by the manufacturer of the Products

any other matter relating to the services including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Platform or Service. BRbhai shall not be held responsible for non-availability of the BRbhai during periodic maintenance operations or any unplanned suspension of access to the BRbhai. The User understands and agrees that any material and/or data downloaded at BRbhai is done entirely at Users own discretion and risk and they will be solely responsible for any damage to their mobile or loss of data that results from the download of such material and/or data. To the maximum extend that is permissible under law, BRbhaiís liability shall be limited to an amount equal to the Products purchased value bought by You. BRbhai shall not be liable for any dispute or disagreement between Users.


In case of any concern, Contact Us

Registered Office Address

Saibaba Nagar, 90 Feet Road, 

Near Himalaya Hotal, 

Dharavi Mumabi. 400017, India

Telephone: +918226811003

Email: brhelpteam@gmail.com


If you have a query, issue, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at the contact information provided above.